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Chat management

Chat management

Chat Management allows businesses to handle customer inquiries and support through chat. It provides tools to track conversations, assign agents, and analyze interaction metrics.

Chat
Customer
Sales
Organized Chat Interaction and Agent Assignment with Analytics: Track chats, assign agents, and gain insights through conversation data to improve customer engagement.

APIs

Test APIsAPI Documentation

What's included

  • checkIncludes
Version: 1.0.0Last Updated: 21-11-2024
Related Features
Consent Management

Consent Management

Manages customer consent for various services and data sharing.

Compliance
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Onboarding
Customer Dashboard

Customer Dashboard

Displays a summary of customer-related information.

Customer
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Dashboard
Lead management

Lead management

Tracks and manages sales leads.

Lead
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Opportunity management

Opportunity management

Oversees sales opportunities and related activities.

Sales
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Task Mangement

Task Mangement

Manages tasks and to-dos across various processes.

Customer
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Lead